Legacy Headstones: Additional Information and Resources
Regarding shipping, please note that all our monuments and headstones are safely crated in wooden boxes and shipped via professional carriers. Our shipper will give you or your shipping contact person a call prior to delivery to make sure that your memorials or monuments arrive at the proper time. Our work queue generally runs 2 to 6 weeks, longer in late spring, and shorter in the middle of winter. Shipping takes around a week, so you can generally plan that your funeral monuments or gravestones ordered through us will be delivered within 7 days after receipt of payment. If you require specific delivery date that lands within a 4 to 5 weeks of the completion of your monument, let us know during the ordering process and we'll make sure your memorial is sent properly. Additionally, if you require your grave marker very quickly, we do offer rush orders for an additional charge that will place your headstone at the front of our work queue. (Read more…)
Order Processing Information
There are some cemeteries and funeral homes who sell headstones for graves on their premises at a higher cost, and who discourage people from buying gravestones via outside vendors. Be aware that, by law, you are entitled to buy headstones and monuments from any vendor you choose.
However, some cemeteries do have restrictions on the materials they allow in tombstones or headstones. Please ask your cemetery manager the following questions – and, to be safe, you may want to get their requirements in writing:
1) Color of the Stone: Do they have any granite and/or bronze color restrictions?
2) Limitation on Size: Is there a minimum and/or maximum restriction on the dimensions of the stone?
3) Memorial Type: What types of memorial gravestones are allowed? Granite only Flat Markers, Bronze only Markers, Bevel Markers, Slant Markers, Infant Markers, Single Upright monuments, Double Upright monuments, Infant Monuments, etc.?
4) Delivery & Installation: What are the procedures for delivery and installation of the memorial headstone? Is there a fee for installation?
5) Accessories: Does the cemetery allow gravestone accessories like vases, lights, or candles to be installed on monuments or brought inside the cemetery?
Insurance Information
For our headstones, insurance is included in the shipping cost of the headstone, and we are happy to handle all the insurance paperwork. Very rarely, damage to headstones or epitaphs may occur during shipping. If this should happen, please contact us immediately and be prepared to provide a photo of the damaged section. This allows us to handle the insurance paperwork quickly and ship a replacement stone immediately.
Installation Information
Most cemeteries have installers that they will recommend for the actual installing of headstones and monuments, and some cemeteries allow customers to install the gravestones and headstones themselves. There may have been some advice on possible installers given when arrangements were made for the burial.
Choose your installer ahead of time, and know what their fees will be, so there are no surprises once the gravestone arrives.
Cemetery Acceptance and Delivery
If the cemetery requires an "approval form" then LegacyHeadstones will need a signed approval from the cemetery before the order can be processed. This is a courtesy service provided to our customers to verify that the order meets with the rules and regulations of that particular cemetery. Ultimately, however, it is the sole the responsibility of the buyer to insure that any grave markers they are purchasing properly meet all cemetery rules and regulations.